Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions that we offer and you can add it either during the signup or anytime later via your billing Control Panel. It features one hour of custom work on your web server, so our admins could help you with software installation or setup. They'll also troubleshoot any piece of software that you have already installed if it does not work, so you won't need to waste time to find out what's wrong as they can help you in a very quick and expert way. Because this is a one-time upgrade, you can get it only when you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is effective when you cannot do something on your own or in case you have our Managed Services upgrade, but the thirty minutes of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You'll be able to add the upgrade to any one of the Linux dedicated servers we offer at any time that you need it. In case you need any custom work from our administrators as soon as your server is prepared, you may acquire the upgrade during the server signup process, or when you need something to be performed later, you could add the upgrade from your billing CP. The Installation & Troubleshooting service comes with an hour of work from our admins on your server, so in the event that you encounter any issues to install a third-party software or some app gives errors and doesn't work the way it is supposed to, our experts can aid you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal in the event that you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it provides.