There are plenty of cloud hosting providers on the market, still most of them are resellers that have restricted resources, particularly in terms of support. One of the ways to distinguish them is the option to reach the company over the phone. The type of support that you'll get through this particular method of communication will vary depending on the service provider - several of them offer experienced telephone support, while others offer general and customer support only because some matters are more time-consuming and it's far easier to be resolved through a ticket, particularly if the situation needs to be escalated. Nonetheless, it is good to find that you could always get in touch with your website hosting provider as there're plenty of small issues which can be managed effectively and timely with a telephone call, not mentioning that you will be able to get additional information regarding the services before you become a customer.

Phone Support in Cloud Hosting

If you decide to use one of our Linux cloud hosting plans, you can speak with our support crew via phone for 14 hrs a day. We will help you choose the most suitable plan for your sites since we think that it is better to discuss this kind of matters with a live person. If you already own an account, we will assist you with your sales/billing questions as well as general matters, even with some tech situations that don't need a long time or escalation to a system administrator since it will be more convenient to open a support ticket for time-consuming troubles in order to have the entire correspondence in one place. We now have telephone numbers in the United States of America, the United Kingdom and Australia, so you're able to call the one you prefer and speak with our representatives.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you if you have any questions about the semi-dedicated server packages that we supply. Whether you wish to learn more about the plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more technical problems could require a support ticket in order to give time to our technical support team to analyze, we can help you with a range of tech questions on the phone as well, saving you time and efforts. Since we have data centers on 3 different continents - in the USA, the UK and Australia, we have local phone lines in these countries as well. If you're in a different country, we have a global number where you are able to contact us.