Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center section included in A Local Website’s Web Hosting Control Panel. It includes an ever–growing knowledge base with commonly asked questions and exhaustive educational articles written by our capable tech support team.

  • Top quality support service
  • Educational Videos

  • For users who want to find out how to handle a frequently experienced problem by watching a training video, we have added a collection of video tutorials to our Web Hosting Control Panel. All the instructional videos are short and easy to comprehend. They offer you step–by–step demonstrations of different website administration procedures.

  • Intuitive help center
  • A One–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock technical support service and a 60–minute support ticket response guarantee. Our capable customer service technicians will be available to you 7 days a week to respond to your questions and to troubleshoot any issue that you might possibly have. Simply open a helpdesk ticket from the Help section and we will respond immediately.