Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Our client assistance team is online 24/7/365 to handle all of your help inquiries. Every ticket you submit to us will be responded to within up to 60 mins. If your issue calls for help from one of our administrators, we are going to send the ticket to the person in charge and will inform you that the problem is being taken care of.

  • Top quality support service

  • Qualified Customer Help And Support Service

  • We offer 24x7 tech support by using a turbo–fast ticketing system incorporated into your Control Panel. You’ll be able to e mail us at any time about any of the software packages that come pre–configured on your virtual server, which include the desired Linux distribution, the server management panel and our custom designed Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • A detailed and consistently updated articles base is integrated into our custom–built Web Hosting Control Panel. It offers quick tips on how to carry out all the standard website managing duties. The Help section offers extensive how–to articles and reviews and step by step video guides. You can gain access to the Help zone by clicking the Help or Video buttons in the top right corner of each Control Panel section.